After meeting and chatting with a nice lady at this establishment on Friday evening ; we returned on Saturday afternoon to make our purchases. We were met by a different rude venomous lady who “barked” at us for trying to enter her store while she was filling a water bowl at the entrance .Sale lost and no recommendations. Suggestion : Don’t “bark” at your customers. Try using your “Closed” sign if you don’t want customers in your store.
I asked the lady if she had a certain doggie dress in medium. She said no. I was still looking and stated to my husband that there wasn't more than just one I wanted and continued to look. The lady at the register said mam we just went through the fire. I said excuse me. She said we just went there the fire, I'd hate to disappoint you. I said I'm discussing my purchase with my husband and by the way I bought from you early in the week. She continued to act so offended and defensive to where I told her she needed to keep her clothes and keep her mouth closed. She is ridiculous
As we were walking into the store, 3 women, one of them being the store's owner, started to walk out of the same door we are coming in. After the two women were outside, the owner stood in the doorway and continued to talk to the other women and would not let us pass her. I tried to pass her to the left side of the doorway so we could go inside and she said, "Say excuse me!". My husband asked, "Are we not allowed to come into the store?" and then I said, "We just want to get some treats for our dog". The owner said very rudely, "I am taking a moment" (Taking a moment? Who says that?) and stayed standing where she was at, blocking us from entering. So as we were turning around to leave, my husband said, "You can have your moment, take all the time you need, we are leaving". THEN the store owner steps aside to let us inside. Are you kidding me? We felt so hurt by this woman. We went to Gatlinburg to spend some money in the stores and enjoy ourselves. Clearly this woman must not need our business considering how incredibly rude she was. We will never step foot into that store again, EVER. Sometimes, regardless of how good your intentions are, people will still be nasty for no reason.
Lady working in store very rude. The store was small tried to look at merchandise. Lady working there yelled at my husband that she would help him when she was done with another customer. We were just looking. I told my husband let's go I will not purchase anything from this rude woman. Only person on vacation we ran into that was rude. We did buy several items for our puppies in other stores.
Please look past the 1 star reviews and give this place a chance. Pamela, the owner, was incredibly nice to my fiancee and I; even spoiling my two dogs with copious amounts of treats even though we only made a small purchase initially. The prices are fair, especially for a pet "boutique" and the locally made, organic treats are a huge plus. One of our munchkins got a bit chilly so we decided to swing back by to purchase her a sweatshirt. Pamela was nice enough to close the store for a few minutes and personally size our dog for a proper fit and of course supplied the pups with more free treats. We had a great experience here and encourage others to stop by.
Bonediggity Barkery is a US Store based in Gatlinburg, North Carolina. Bonediggity Barkery is located at 716 Parkway, Gatlinburg, TN 37738, USA.
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