The walls are paper thin - the neighbors were old and had their tv blasting, most likely feel a sleep and just left it on all night so I couldn't sleep well. Really needed a good night sleep since a group of us were going for a long hike the next day. That morning the other neighbors were getting intimate and I could hear everything they were saying to each other including a safe word - more than what I needed to hear. The location is great but I can't say I'll ever stay there again unless they do some overhaul constriction.
We where received by a great guy, I think his name was Chris. He understood the kind of vacationers we were and hooked us up with an appropriate package. They had coffee and donuts for us. Booking with them has been quick and easy. We love the membership we bought from them.
The room was very nice and cozy. It was awesome to be close enough to walk to the strip whenever we wanted. Overall it was a wonderful stay/ trip.
Not worth the money we paid. The pictures are very misleading. Upon arrival the lobby gave us hope; it was well maintained and beautifully decorated. However, once we started up the hill we began to get worried. This is a motel, doors outside (doesn't bother us, but we weren't aware of this). The room is a similar to a motel 6 room. Small and decorated in the 70s. It appeared to have been smoked in years ago. Beds were not comfortable and bedding smelled as if it had not been changed. The mirror has a mystery splatter. The T.V was missing the power button. The phone was missing most of its buttons. The coffee maker was missing a piece to make it work. There is no continental breakfast, it is all you can it at $12 each for adults and lower prices for kids. We looked at it and it was not worth the price. The grounds (besides near the lobby) were not clean.
The staff at check in and check out were very friendly. Everyone staying near us was very friendly. We did not complain about the room, because it was the entire room not just one issue. We knew we would not be refunded and if on the off chance we were refunded it was a busy weekend so there was little chance we could get somewhere better at last minute. We have actually never had luck with hotels in Gatlinburg. This time we paid more for the room in hopes that we would have a better experience. We will just rent a cabin or camp from now on.
Old hotel. Right on the river which was nice and good mountain view. Close to trolley station, convenient. We stayed on the 3rd floor, not elevator lots of steps. Restaurant on premises is good but doesn't open until 8 a.m. and we are early risers. All the staff was friendly.
River Terrace Resort And Convention Center is a US Bar based in Gatlinburg, North Carolina. River Terrace Resort And Convention Center is located at 240 River Rd, Gatlinburg, TN 37738, USA.
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