Beautiful location within minutes of downtown Gatlinburg almost next door to the moonshine joint! Very modern property with lots of amenities, clean and spacious room with attentive staff. We had a king-size bed with jacuzzi and fireplace plus a balcony overlooking the mountains, unbelievably good price for what we got could not be happier.
Great hotel experience! Nice rooms, clean, friendly people. Comfortable beds, kuerig coffee maker. Great lobby with beautiful warm fireplace and comfy seating. Enjoyed our stay.
The room was not very clean. The edges of carpet next to the baseboards were thick with dust. The bathtub didn't drain properly, so we told the desk clerk who blew us off and next morning the bathtub didn't drain properly. The $11.99 made to order breakfast is exactly same as what Hilton usually offered as complimentary. The guy that dished out the bacon glared at me when I asked for more than 2 pieces of bacon. The hot tub was only working on one side and was full of leaves. The location itself was great. Park the car and walked to all the wonderful places to visit in Gatlinburg!
We stayed two nights looking for a quiet and cozy retreat, and this place certainly qualifies as one. This is a newer and more modern facility than average in Gatlinburg. We've stayed at several other hotels along River RD and the Hilton Garden Inn is by far the most friendly and comfortable one we've tried. Possibly avoided in the past thinking that Hilton would be expensive. The cost is very competitive with other older and less accommodating hotels. Especially appreciate the fully accessible facilities unlike other places with ramps at best. Breakfast buffet at $12 for adults includes made to order omelettes, pancakes, waffles or French toast. Evening bar service includes local craft beer on tap.
The hotel was comfortable, quiet, and the staff was helpful. We only stayed one night, but the fireplace room was cosy and allowed for a lot of relaxation. There was a pool and hot tub, but both were really busy so we did not have a chance to try them out. It's in a great location and we will stay again.
Hilton Garden Inn Gatlinburg is a US Lodging based in Gatlinburg, North Carolina. Hilton Garden Inn Gatlinburg is located at 635 River Rd, Gatlinburg, TN 37738, USA.
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